Client: Bickham House, a residential care home providing dedicated care and support for older adults in a safe and homely environment. Website: https://bickhamhouse.co.uk/ Contact: Elizabeth Jimenez, Care Home Manager Problem: Bickham House were relying on a national broadband supplier whose service was not fit for purpose. Equipment was posted out with the expectation the care home would install it…
Client: North Staffs Mind, a local mental-health charity serving North Staffordshire and the surrounding area. Website: https://www.nsmind.org.uk/ nsmind.org.uk+1 Contact: Steven Walton, Head of Development and Sustainability Problem: The charity was paying far too much for their telecoms services and had very poor service from their existing provider. This meant resources were being diverted away from their core mission…
Client: Daulby Read Insurance Brokers, a long-established insurance brokerage based in Chester and part of the Deva Risk Group. Website: https://www.devariskgroup.co.uk/our-brokers/daulby-read-insurance-brokers/ Contact: Peter Goddard, Managing Director Problem: Daulby Read’s previous phone system and connectivity setup were outdated and difficult to work with, especially for a team operating across multiple locations. Slow support from their existing supplier often made communication…
Client: C4 Projects, a multidisciplinary architectural and consultancy firm delivering technical design and project management services across the UK. Website: https://www.c4projects.co.uk Contact: Donna Kiely, Office Manager Problem: C4 Projects were relocating their office and their existing phone system wasn’t flexible enough to move with them easily. They also had several different telecoms arrangements which made the relocation more complicated…
Client: Envair, a leading UK manufacturer of clean air and containment solutions used in pharmaceutical, biotech and research environments. Website: https://envair.com Contact: Andrea Brookes, Fleet and Facilities Co-ordinator Problem: Envair were operating with unreliable connectivity across key locations and a phone system that struggled to keep pace with their fast moving operations. Calls were not always routing correctly, remote…
Client: Aluline Grease Traps Ltd, a UK based manufacturer of stainless steel commercial grease trap systems for the hospitality and food service industry. Website: https://www.alulinegreasetraps.com Contact: William Clark, Managing Director Problem: Aluline were experiencing inconsistent mobile coverage for their field engineers, slow and unreliable office connectivity and an outdated phone system that caused fragmented call handling across their locations….